If they're not listening to what you want, continuing to give you bad haircuts and brassy highlights, or continually hiking up their prices, you either need to say something or change something.
If you feel that you have been communicating efficiently and there is still a divide or loss of compatibility with your stylist, it might be time to move on. The hair salon is a service-based business, so consider what is making you unhappy or uncomfortable and if it is worth staying on the same course.
How to politely end a relationship with your hairstylist? Cancel your upcoming appointment and find someone else. If you feel like letting your stylist know, send an email or DM. Express your gratitude for their work. Mention that you're trying someone else. Give a reason if you want to.
Sometimes, it's ok to say nothing: However, this only applies when you don't have a relationship with your hairstylist/colorist. Communication is key: Let them know why you have decided to go with someone else.
The best option is to complain while you are still in the salon or barbershop. Otherwise, go back as soon as possible after your appointment. Don't go somewhere else to have things put right as the salon, barbershop or independent contractor will need to see how things were left at the end of your appointment.
It is perfectly fine for you to switch your hairstylist.
It's best to do it in person, but if that's not possible, have a cool, honest, respectful conversation over the phone. Say something like: I would like to thank you for being a loyal client, and I'm so sorry we cannot please you. I'd love for you to try a hair stylist or even a salon that would better suit you.
Be direct yet polite. Clearly state that the contractual relationship is ending and provide the last date of services. Avoid ambiguous language. Thank them for their prior work and collaboration.
Unsatisfied with hairstyle
Your complete satisfaction with services should be the topmost priority. If you feel sad and dissatisfied from the moment you walk out of the salon, then definitely it's time to change the same.
“The client should either call or email straightaway, or between 24 to 48 hours after the service. Not one week or two weeks after the service. Just be honest with what the issue is—be specific, and detail why, for you, it doesn't work.
Most of these experts suggest leaving 15% to 20%, depending on the service and your satisfaction. Going with 20% is nice for the stylist and you because that math is pretty simple. To find 20%, start by finding 10%, then double that amount.
It's a common stereotype that hairdressers love a good chat, and there's some truth behind it. For one, hairdressing is a highly social job that involves close personal interaction. Hairdressers, like the friendly team at Salon No. 100, are often experts in making clients feel comfortable from the moment they sit down.
“If you're not sure what to say, a nice way to communicate can be, 'Thank you for all your help, but I think I'll be moving on to someone who understands my hair needs,'” Hurtado said.
If they're not listening to what you want, continuing to give you bad haircuts and brassy highlights, or continually hiking up their prices, you either need to say something or change something. Maybe you're good friends' with your hairstylist or simply don't want the fuss of having to find a new hair salon?
"Sending a simple text or DM to let the stylist know, actually helps everyone." This means that for the hairstylist, they're not left wondering what happened, and it might help them refine their approach with the rest of their clients, said Mackellar.
If you're thinking of switching hair stylists in the same salon, don't be scared to let your current or old stylist know. Most stylists understand that clients' grooming needs evolve, and they will appreciate the transparency.
Service pricing reflects the complexity and expertise required. A general guideline: $100 service: Tip $15-$20. $200 service: Tip $30-$50.
Don't D.I.Y.
Maybe you weren't so sure how you felt in the chair, but don't try to fix it yourself with sewing scissors. Collect your thoughts and call the salon to explain your feelings and give them a chance for a do-over. They want to help just as much as you want to be helped.
I'm inviting you to find a stylist who is better able to accommodate you. Thank you for not making this awkward, I am sure we can agree that you haven't been happy with my work for a long time. Let's go our separate ways,” and don't accept any more appointments from her.
Many stylists will fix your fair for free if you tell them right away when you’re still in their chair. Experienced hairdressers we spoke with explained that they are more than willing to fix your hair for free if you speak-up in the right way.